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Your data stays under your control

Where we process data, which certifications the data centres hold and how AI applications handle personal data.

Three options for where data is processed

We recommend an option for each application and explain why.

Data centres in Germany

We operate your applications in data centres in Germany, certified to ISO/IEC 27001 and attested under the BSI C5 criteria catalogue. We name the operator in a conversation.

Private cloud or your own infrastructure

Applications and language models run exclusively in a private cloud in Germany or in your own infrastructure.

Enterprise models in the EU

Language models from major providers run in European data centres with an EU data commitment and are billed through your own account.

Every answer sourced, every step logged

  • Data storage: your documents stay in your own database; the language model uses them at runtime and cites the source of every answer.
  • Personal data: masking before the model call, deletion concepts for vector databases.
  • Permissions: the application respects which documents each user may see.
  • Logging: every processing step is logged.
  • Data processing: we conclude data processing agreements.
  • EU AI Act: classification and documentation of your AI systems, see EU AI Act compliance.

Open technologies, documented handover

  • Open technologies: we rely on open systems such as PostgreSQL, Kubernetes and open-source models.
  • Documentation: architecture and operations are documented so that your team or another service provider can take over.

We answer your supplier questionnaire in writing

You receive answers on operations, data protection and information security together with the data centre certifications.